Employee Benefits & Finance
We hear this all the time. Employers offer Colonial or Aflac to their employees, and the first enrollment goes pretty well. After the initial enrollment, their rep disappears, never to be seen again. Your account is then passed from rep to rep, and you keep getting service calls from people you don’t know. This is very common in the voluntary benefits space, and it’s a big problem for your business. It is distracting, confusing, and serves you no purpose. New hires get missed, billing problems surface, and these products slowly are removed from your benefit discussion with new hires.