Where did your voluntary benefits rep go??

We hear this all the time. Employers offer Colonial or Aflac to their employees, and the first enrollment goes pretty well.   After the initial enrollment, their rep disappears, never to be seen again. Your account is then passed from rep to rep, and you keep getting service calls from people you don’t know. This is very common in the voluntary benefits space, and it’s a big problem for your business.  It is distracting, confusing, and serves you no purpose.  New hires get missed, billing problems surface, and these products slowly are removed from your benefit discussion with new hires.
 
It doesn’t have to be this way. 
 
There are a number of ways that our firm has addressed this problem:
 
1. We add voluntary benefits to your online enrollment platform so that every year employees can make elections.  The voluntary products are embedded into your Benefit Administration Platform. It does not require additional work from your staff.  

2. We deliver the message at the same time as your core benefits.  Voluntary benefits are an important part of your program, and should not be disconnected from the core benefit communication.     

3. We bring the voluntary benefit experience “in-house”.  Our team is contracted to sell voluntary benefits with any carrier.  We do not work with outside sources to deliver these benefits to your staff.  Doing this has made a huge difference in the employer’s experience with voluntary benefits.  
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4. We educate employees on the purpose of voluntary benefits, and how they are intended to be used in conjunction with your health insurance, H.S.A., etc.  
 
5. Our team does not use high pressure sales tactics to sell cancer, short-term disability, critical illness, life products.  We value long-term relationships. 
 
If you can relate, it is time to schedule a benefit review with SmarterHSA.