HSA Bank Survey Alludes to Lack of Employee Education

An HSA Bank survey of more than 300 health plan professionals found that the majority (71 percent) believe Americans don't understand their health plan coverage, signaling there is significant work to do when it comes to educating health plan owners on their healthcare options.
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HSA Bank conducted the survey at a national conference to gauge industry sentiment on key issues focused on the U.S. healthcare system from the state of the industry to healthcare reform.

Specific to Health Savings Accounts (HSAs), the survey found that 45 percent of health plan professionals believe that consumer understanding of their health plan coverage changes for the better when consumers have an HSA-based plan vs. a non-HSA-based plan.
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"The findings reinforce the premise that consumer-directed healthcare makes Americans better healthcare consumers improving the way they manage their health and healthcare spending, due to a greater understanding of their plan," said Chad Wilkins, EVP, Webster Bank, Head of HSA Bank.  "Although there is significant improvement that needs to be made to Americans' understanding of healthcare, we are optimistic that HSAs and CDH plans, when combined with ongoing education and tools that compare cost, quality and value, can close this gap."